9/20/2023 0 Comments Fetch package![]() ![]() ![]() Fetch, on the other hand, has only claimed that they did not receive the package but has not provided any proof or substantial evidence to support their claim.I have attempted to communicate with Fetch multiple times via email and have requested their assistance in investigating this matter and collaborating with Acne Studios and *** to help locate the missing package. *** conducted an investigation and provided proof of delivery, confirming that the package was indeed delivered. ![]() However, I have not received the package, and Fetch has informed me that they have not received it either. I am writing to report an unresolved issue with Fetch Package Services I recently placed an order with Acne Studios, which was shipped through *** and was supposed to be received by Fetch before being delivered to me.According to *** tracking information, the package was marked as delivered on. On December 19 of last year they dropped a package off at the wrong door on the complete opposite side of my complex, demonstrating that these drivers are careless & of questionable competence let ** also not overlook that this service is not free nor is it inexpensive as my complex has it built in monthly with my rent & there is no option to opt out. This is not the first time Fetch had mishandled a package of mine either. When I reached out to their customer service via a chat, the best response the customer service could give was Im notating this incident as if that does anything for me. Nobody knocked on my door or attempted delivery at any time. When I went into the fetch app, there was a notification stating that they had attempted to deliver my package twice, with no answer and that they would let me know when they could reschedule delivery. At 9:36 PM I receive a text stating that my delivery was unsuccessful and that I needed to reschedule. For the rest of the day, Im waiting for this large package and it never came. The other package was delivered with no issue. One of the packages, I received a notification that it was a large package (it contains a pillow) and that I needed to be home for the delivery as it couldnt be left at my door, which is fine because I work from home. On, I had two packages delivered from Amazon to fetch. ![]()
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